The mission and vision of a care home are to offer the best possible services to its residents and those attending its services. If you want to develop a healthy relationship with your residents and their families, you must implement a range of quality related matters in terms of legislation and best practices.
Every care home approved by the Care Quality Commission has a list of care home policies that maintains the record of the services provided by the care home. As each service of the care home is unique by nature, the list of the care home policies and procedures should reflect the particular code and ethos of the services practised.
Developing these policies and procedures is however very important. When developing them, it is necessary to involve all those who partake in care-giving within the care home setting like staffs, managers, the residents as their opinions and experience really matters. Well-Developed policies and procedures ensure and endorse the well-being of the staffs, residents, family members and all those connected to the service. It is very crucial to review these policies to ensure that they meet the needs of those working in the service.
The following points highlight on what a well-structured list of care home policies and procedures ensure. Let’s have a look at them:
What makes a good practice in a care home? There are some features that make care home an ideal place for its residents. It must primarily maintain the sense of personal identity of the residents, involve them in decision-making, provide adequate access to healthcare, create communities between the residents, staffs and relatives etc. A care policy must reflect all of these features.
A care home must ensure to provide a soothing, calm and comfortable environment so that the residents are at peace and far away from ambiguous situations.
Efficient Delivery of Services:
Last but not least, a care home policy and procedure must offer more efficient and effective delivery of services that aim towards the well-being of the residents.